Halifax airport transportation FAQ
Clear answers to help you plan a pre-arranged ride with Lady Drive Her.
How do I book a ride?
Use our ride request form with your date, local pickup time, addresses, passenger count and luggage. Your request is not a confirmed reservation. Wait for our team to confirm availability and the fare.
Can I request a female driver?
Yes. Lady Drive Her connects passengers with female drivers who are self-employed or work with other transportation companies. Please request in advance; availability is confirmed for your trip.
Who can use Lady Drive Her?
All passengers are welcome. You can request a female driver for your own trip or help arrange a ride for someone else. Include the travelling passenger’s contact details with their permission.
Where do I meet my driver at YHZ?
After collecting your luggage, follow the meeting instructions in your booking confirmation. The existing Lady Drive Her pickup guidance directs passengers to the Ground Transportation desk in Arrivals. If you cannot find your driver, call us before leaving the pickup area.
What if my flight is delayed?
Include your flight number when requesting a pickup and contact us if your flight changes. Ask the team to confirm how the new arrival time affects availability, waiting time and any charges.
Is this a shared airport shuttle?
We arrange airport transportation around individual ride requests. Do not assume a scheduled bus or shared-seat service is available. Confirm the vehicle and whether the ride is private or shared before booking.
How much will my trip cost?
The fare depends on your route and booking details. Check the Rates page or request a quote for the exact pickup and destination. Confirm the total, taxes, airport fees, extra stops and waiting charges before agreeing to travel.
Which payment methods are accepted?
The existing service information lists cash and major credit cards, including Visa, Mastercard and American Express, with receipts. Debit availability varies by driver. Confirm your preferred method with the team before your trip.
Can I arrange a return trip?
Yes, you can request both journeys in the form. Add the return date and time, and put return flight details or different addresses in the notes. Each journey remains subject to confirmation.
How much luggage can I bring?
Tell us how many people and bags are travelling, including large items. Vehicle and luggage capacity must be confirmed before the ride. A vehicle preference in the form is a request, not a capacity guarantee.
Can I request a child seat or accessible vehicle?
Please contact us before booking about child seats, mobility equipment or step-free access. Describe the help or space needed without sharing medical records. We will need to confirm whether a suitable arrangement is available.
Do you operate 24 hours a day?
Please ask about availability for your specific date and time, particularly early departures or late arrivals. Sending an online request does not guarantee that a driver is available at that time.
Which areas do you serve?
Our airport transportation focus is Halifax and the Halifax Regional Municipality, including Dartmouth, Bedford and Sackville. Send your full address so the team can confirm service for your route.
How do I change or cancel a request?
Contact us as soon as plans change. Cancellation deadlines, waiting charges and any refund terms should be confirmed with the team before accepting a booking. This website does not process payments or cancellations automatically.